What is the Maryam Ko Bataye Program? It is a digital public grievance platform launched by the Government of Punjab to help citizens report problems directly to the concerned government departments. Through the Maryam Ko Bataye mobile application and online portal, residents can register complaints, upload supporting evidence, and monitor the progress of their requests without visiting government offices.
The platform was introduced to improve communication between the public and the Punjab Government by making the complaint process faster, more transparent, and easier to access.
Maryam Ko Bataye Program Overview
| Details | Information |
|---|---|
| Platform | Maryam Ko Bataye |
| Managed By | Government of Punjab |
| Purpose | Public Complaint Registration |
| Access | Mobile App & Online Portal |
| Registration | Free |
| Target Users | Punjab Residents |
What Is the Maryam Ko Bataye Program?
The Maryam Ko Bataye Program is designed to give citizens a direct channel for reporting problems related to public services. Instead of visiting multiple government offices, users can submit complaints online using the official application or portal.
The initiative supports the Punjab Government’s digital governance strategy by making complaint handling more transparent and improving the delivery of public services across the province.
What Types of Complaints Can You Submit?
The platform allows citizens to report a wide range of public service issues. Depending on the department, users may submit complaints related to:
- Municipal services
- Cleanliness and sanitation
- Water supply
- Roads and infrastructure
- Streetlights
- Government schools
- Government hospitals
- Price control
- Local administration
- Other public service issues
Each complaint is forwarded to the relevant department for review and action.
How to Register on the Maryam Ko Bataye App
The registration process is simple and takes only a few minutes.
To create an account:
- Download the official Maryam Ko Bataye application.
- Register using your personal details.
- Verify your mobile number if required.
- Complete your profile.
- Log in and access the complaint dashboard.
After registration, users can submit complaints, attach photos or documents, and monitor updates from the concerned department.
How to Submit a Complaint
Before filing a complaint, gather all the necessary information about your issue. A complete complaint increases the chances of a quicker response.
While submitting your request:
- Select the relevant department.
- Describe the issue clearly.
- Mention the exact location.
- Upload photos if available.
- Submit the complaint.
After submission, the system may generate a complaint reference number that can be used to follow the status of your request.
Benefits of the Maryam Ko Bataye Program
The platform has been introduced to make government services more accessible and responsive.
Key benefits include:
- Direct communication with government departments.
- Online complaint registration.
- Reduced need to visit government offices.
- Faster complaint forwarding.
- Complaint tracking facility.
- Improved transparency.
- Easy access through a mobile application.
Common Mistakes to Avoid
Many complaints remain unresolved because important information is missing.
Before submitting your complaint:
- Enter accurate personal information.
- Select the correct government department.
- Explain the issue clearly.
- Upload supporting evidence whenever possible.
- Keep your complaint reference number safe.
These simple steps can help authorities process your request more efficiently.
Making Public Services More Accessible
Maryam Ko Bataye Program reflects the Punjab Government’s effort to improve public service delivery through digital technology. By allowing citizens to register complaints, upload evidence, and track progress from one platform, the initiative aims to reduce unnecessary office visits and improve accountability across government departments. Before submitting a complaint, make sure all information is accurate so the concerned department can respond without unnecessary delays.